FAQs

  • 1. How old do you have to be to travel unaccompanied on the bus?
  • 2. Can I take my pet on the bus?
  • 3. Are there seats reserved for people with reduced mobility?
  • 4. Are buses wheelchair accessible?
  • 5. What luggage can I take on the bus?
  • 6. Can I take my bicycle on the bus?
  • 7. Can I smoke, eat and drink on the bus?
  • 8. Are there any clothing regulations?
  • 9. Can I listen to my own music on the bus?
  • 10. Can the driver put music on in the bus?
  • 11. What is the minimum advance notice for timetable changes?
  • 12. What is the largest note that can be used to pay for a ticket on the bus?
  • 13. If, in the end, I cannot travel, do I have the right to a refund of the ticket I have bought?
  • 14. If a breakdown, or any other incident causing the service to be interrupted, occurs, do I have the right to be taken to my destination?
  • 15. Do I have the right to be repaid the trips remaining on my intermodal card?
  • 16. Is there anyone who is entitled to travel free of charge?