Customer service points
We have information and customer service points in Alcúdia, Inca, Manacor and Palma, where you can complete the same formalities as on the website, but in person. In addition, some town halls are able to issue the Intermodal Card. Consult the opening hours and services of each office.
Customer service offices
Alcúdia
Monday to Friday: from 9 a.m. to 2 p.m. and from 3 p.m. to 6 p.m.
Saturday, Sunday and public holidays (with market): from 9 a.m. to 2 p.m.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Campos
From 2nd May until 31st October
Monday to Friday: from 8 a.m. to 6 p.m.
Saturday: from 8 a.m. to 3 p.m.
Closed on Sunday and public holidays.
Information on services and fares of the TIB network in Majorca.
Reception of complaints and suggestions.
Inca
C/ des Tren, 56-72
Monday to Friday: from 9 a.m. to 2 p.m. and from 3 p.m. to 6 p.m.
Saturdays: from 9 a.m. to 2 p.m.
Closed on Sundays and public holidays.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Manacor
Carrer d'en Modest Codina
Monday to Saturday: from 9 a.m. to 2 p.m. and from 3:30 p.m. to 6:30 p.m.
Closed on Sunday and public holidays.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Palma
Plaça d'Espanya, s/n Palma.
Monday to Saturday: from 6 a.m. to 11 p.m.
Sundays and public holidays*: from 7 a.m. to 11 p.m.
* Closed on 1 January and 25 December.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Movement certificates and receipts for tickets and top-up transactions.
Portocristo
Des del 2 de maig fins al 31 d'octubre
De dilluns a dissabte de 9.30 h a 14 h
Diumenges i festius tancat
Informació de serveis i tarifes de la xarxa TIB de Mallorca
Recepció de queixes i suggeriments
Llucmajor
C/ Maria Antònia Salvà, 50
Monday to Friday: from 8:30 a.m. to 2 p.m.
Issue, renewal and duplicates of the Intermodal Card.
Marratxí
Camí de n'Olesa, 66
Opening hours. Monday to Friday: from 8:15 a.m. to 2 p.m. Saturdays: from 9 a.m. to 1 p.m.
An appointment must be requested.
Telephone: 971 788 100
Edifici Erika. Av. Antoni Maura, 56
Opening hours. Monday to Friday: from 8:15 a.m. to 2 p.m. Thursday: also from 3:15 p.m. to 7 p.m.
An appointment must be requested.
Telephone: 971 795 145
Camí de sa Cabana, 57
Opening hours. Monday to Friday: from 8:15 a.m. to 2 p.m.
An appointment must be requested.
Telephone: 971 794 643
Issue, renewal and duplicates of the Intermodal Card.
Magaluf
Av. Palmeras, 23
Monday to Friday: from 9:30 a.m. to 1 p.m. and from 4 p.m. to 7 p.m.
Issue, renewal and duplicates of the Intermodal Card.
Santa Ponça
C/ Riu Sil, 4.
Opening hours: Monday to Friday from 9 a.m. to 8 p.m.
Services available at this office: Issue, renewal and duplicates of the Intermodal Card.
Plaça de Santa Ponça
Opening hours: Monday to Friday from 9.30 a.m. to 6 p.m.
Services available at this office: Information on services and fares of the TIB network in Majorca. Reception of complaints and suggestions.
