Customer service points
We have information and customer service points in Alcúdia, Inca, Manacor and Palma, where you can complete the same formalities as on the website, but in person. In addition, some town halls are able to issue the Intermodal Card. Consult the opening hours and services of each office.
Customer service offices
Alcúdia
Monday to Friday: from 9 a.m. to 2 p.m. and from 3 p.m. to 6 p.m.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Campos
Its restoration is planned for May 1, 2023.
Information on services and fares of the TIB network in Majorca.
Reception of complaints and suggestions.
Inca
C/ des Tren, 56-72
Monday to Friday: from 9 a.m. to 2 p.m. and from 3 p.m. to 6 p.m.
Saturdays: from 9 a.m. to 2 p.m.
Closed on Sundays and public holidays.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Manacor
Carrer d'en Modest Codina
Monday to Friday: from 9 a.m. to 6 p.m.
Closed on public holidays.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Palma
Plaça d'Espanya, s/n Palma.
Monday to Friday: from 7 a.m. to 9 p.m.
Saturdays: from 8 a.m. to 9 p.m.
Sundays and public holidays*: from 9 a.m. to 9 p.m.
* Closed on 1 and 6 January, Good Friday and 25 December.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Movement certificates and receipts for tickets and top-up transactions.
Llucmajor
C/ Maria Antònia Salvà, 50
Monday to Friday: from 8:30 a.m. to 2 p.m.
Issue, renewal and duplicates of the Intermodal Card.
Marratxí
Camí de n'Olesa, 66
Opening hours. Monday to Friday: from 8:15 a.m. to 2 p.m. Saturdays: from 9 a.m. to 1 p.m.
An appointment must be requested.
Telephone: 971 788 100
Edifici Erika. Av. Antoni Maura, 56
Opening hours. Monday to Friday: from 8:15 a.m. to 2 p.m. Thursday: also from 3:15 p.m. to 7 p.m.
An appointment must be requested.
Telephone: 971 795 145
Camí de sa Cabana, 57
Opening hours. Monday to Friday: from 8:15 a.m. to 2 p.m.
An appointment must be requested.
Telephone: 971 794 643
Issue, renewal and duplicates of the Intermodal Card.
Magaluf
Av. Palmeras, 23
Monday to Friday: from 9:30 a.m. to 1 p.m. and from 4 p.m. to 7 p.m.
Issue, renewal and duplicates of the Intermodal Card.
Santa Ponça
C/ Riu Sil, 4.
Monday to Friday: from 9 a.m. to 8 p.m.
Issue, renewal and duplicates of the Intermodal Card.
