Customer service points
We have information and customer service points in Alcúdia, Inca, Manacor and Palma, where you can complete the same formalities as on the website, but in person. In addition, some town halls are able to issue the Intermodal Card. Consult the opening hours and services of each office.
Customer service offices
Alcúdia
Monday to Friday: from 9 h to 14 h and from 15 h to 18 h.
Saturdays and Sundays: from 9 h to 14 h.
Public holidays: closed.
Issuance of Targeta Única by appointment.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Targeta Única.
Reception of complaints and suggestions.
Campos
Mondays to Fridays from 8 h to 18 h
Saturdays from 8 h to 15 h
Sundays and public holidays closed.
Information on services and fares of the TIB network in Majorca.
Reception of complaints and suggestions.
Inca
Monday to Friday: from 9 a.m. to 2 p.m. and from 3 p.m. to 6 p.m.
Saturdays: from 9 a.m. to 2 p.m.
Closed on Sundays and public holidays.
Issuance of Targeta Única by appointment.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Targeta Única.
Reception of complaints and suggestions.
Llucmajor
Opening hours. Monday to Friday: from 8:30 a.m. to 2 p.m
C/ Constitució, 6
Opening hours. Monday to Friday: from 8:30 a.m. to 2 p.m.
Issuance of Targeta Única by appointment.
Issue, renewal and duplicates of the Targeta Única.
Magaluf
Monday to Friday: from 9:30 a.m. to 1 p.m. and from 4 p.m. to 7 p.m.
Issue, renewal and duplicates of the Targeta Única.
Manacor
Monday to Saturday*: from 9 h to 14 h and from 15 h to 18 h
Sundays and public holidays closed
*Saturday evenings in July and August: closed.
Issuance of Targeta Única by appointment.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Targeta Única.
Reception of complaints and suggestions.
Marratxí
Camí de n'Olesa, 66
Opening hours. Monday to Friday: from 8:15 a.m. to 2 p.m. Saturdays: from 9 a.m. to 1 p.m.
An appointment must be requested.
Telephone: 971 788 100
Edifici Erika. Av. Antoni Maura, 56
Opening hours. Monday to Friday: from 8:15 a.m. to 2 p.m. Thursday: also from 3:15 p.m. to 7 p.m.
An appointment must be requested.
Telephone: 971 795 145
Issue, renewal and duplicates of the Targeta Única.
Palma
Mondays to Saturdays: from 6 h to 23 h
Sundays and public holidays*: from 7 h to 23 h
*Closed on 1st January and 25th December.
Issuance of Targeta Única by appointment.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Targeta Única.
Reception of complaints and suggestions.
Movement certificates and receipts for tickets and top-up transactions.
Portocristo
Monday to Saturday from 9.30 h to 14 h
Sundays and public holidays closed.
Information on services and fares for the TIB network in Majorca
Complaints and suggestions reception
Santa Ponça
C/ Riu Sil, 4.
Opening hours: Monday to Friday from 9 a.m. to 8 p.m.
Services available at this office: Issue, renewal and duplicates of the Targeta Única.
Plaça de Santa Ponça
Opening hours: Monday to Friday from 9.30 a.m. to 7.30 p.m.
Services available at this office:
Information on services and fares of the TIB network in Majorca.
>Reception of complaints and suggestions.
