Residents of Menorca, Ibiza, and Formentera will be able to apply for Mallorca’s Tarjeta Única public transport card starting next week. From Monday, 9 March, applications can be submitted online. An in-person service will also begin at the island council offices, and applications can also be processed at designated issuing points in Mallorca. Introduced in October 2025, this new travel card allows travel on buses, trains, and the metro of the TIB intercity network on the island of Mallorca, as well as on the EMT urban bus network in Palma.
This means you no longer need two separate transport cards to travel around Mallorca by public transport, a result of the collaboration between the Government of the Balearic Islands and Palma City Council. Now, a further step is being taken by making this system available to residents of the other islands, who will also be able to travel free of charge in Mallorca with the Tarjeta Única (Single Card). This initiative will be supported by the island councils of Menorca, Ibiza, and Formentera.
There are several ways to apply for the new card. Starting Monday, 9 March, you can apply online through the CAIB's e-Office and then pick up your card at the collection point of your choice, which can be selected from those listed on the e-Office website. These collection points are located in Mallorca, Menorca, Ibiza, or Formentera.
In addition, starting Monday, you can also apply in person at the designated issuing points in Palma and various municipalities in Mallorca, as well as in Ibiza and Formentera at the island council offices. And from Monday 16 March, you can also apply in person in Menorca.
From Monday the 9th, in Ibiza, the new card can be requested and received at the Consell offices, by appointment, at the Citizen Service Office, located in the building on Avenida de Espanya, 49. In Formentera, applications can be processed at the Consell Citizen Service Offices located in Sant Francesc (c/ Ramon Llull, 6) and Sant Ferran (c/ Tarragona, 26).
In Menorca, from Monday the 16th, applications can be submitted in person, by appointment, and the card can be received at the Citizen Service offices of the Consell Insular de Menorca in Maó and Ciutadella (the Consell building in Plaza de la Biosfera, 5, in Maó; and in the Sa Roqueta building, located on Calle Bijuters, 36, in the Ciutadella industrial park).
The card can also be processed and obtained immediately at all authorised issuing points in Mallorca. In Palma, you can request an appointment at the Intermodal Station, the EMT Palma customer service office, the City Hall office in Plaça de Cort, and the Palma Activa office. In other municipalities, you can request an appointment at the TIB offices in Alcúdia, Inca, and Manacor; and at the municipal offices in Calvià, Llucmajor, and Marratxí.
Nearly 92,000 cards issued
Since the launch of the Tarjeta Única in early October, nearly 92,000 cards have been issued. The Government of the Balearic Islands and Palma City Council are implementing a transition period for the Tarjeta Única, which has been available since October. This means that the Palma Tarjeta Ciudadana (Citizen Card) will cease to function as a travel card on EMT buses from 1 April, although it will remain valid for other uses.
Tarjeta Ciudadana users who do not have an Intermodal Card (TIB) must request the new card free of charge at any of the issuing points. Those who already have an Intermodal Card do not need to request the Tarjeta Única or carry out any procedures, as their TIB card is fully valid and will continue to function.
For more information on card issuing points and the necessary documentation, please visit www.tib.org.
Link to the CAIB e-Office:https://www.caib.es/seucaib/ca/200/persones%20/tramitas/tramito/6269684
